Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the Verdex Chainor website (the “website”).

We will defend these principles:

• To provide transparency regarding how we collect and process your personal information:

We want you to make informed choices about the use and processing of your personal data. That’s why we created this website. We employ various methods and procedures to provide you with clear, relevant information on personal data practices.

If we determine you require specific details, we will provide them at the appropriate date and time.

We are happy to answer any questions you may have and provide any clarifications regarding any legal limitations. You can contact us by email at the address below: info@verdex-chainor.com

• Personal data will be used solely for the purposes outlined in the policy.

We may process Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'), enhancing and securing the site and protecting our rights and interests, facilitating maintenance and service delivery, fulfilling legal and regulatory obligations, and conducting administrative and business activities to support the Services.

We also process personal data to better understand your preferences and needs.

• Leverage essential tools to safeguard your rights in relation to personal data:

To facilitate the exercise of your rights, we have dedicated resources available. Contact us at any time to request access to your personal data. We can modify or delete it, restrict its processing for specific or all purposes, or transfer the information to you or a third party. We will accommodate your request.

• Protect your personal data:

Although we cannot guarantee absolute security for your personal data, we assure you that we will continue to employ a wide range of methods and techniques to protect it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the types of personal data our company collects from individuals, how we process, secure, and share it with third parties, and other related practices.

This Policy pertains to information about an identified or identifiable natural person. An identifiable natural person is someone who can be recognized directly or identified through additional information we hold or can access.

The Policy defines “processing” as a process that involves collecting or using personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect or solicit information from individuals under 18, nor do we knowingly allow them to use our services. If we discover that we have obtained personal data from a minor, we will delete it as quickly as possible.

2. Which personal data do we hold about you?

When you access our services, channels, or website, we collect personal data. In certain cases, we may request this information directly. Otherwise, we gather it by analyzing your use of our services and channels or by obtaining data from our third-party partners.

3. You are not required to provide personal information to the company, and there are no consequences for not disclosing it.

You are not required to provide any personal data. However, if you choose not to share this information in certain circumstances, we may be unable to provide services or users may be prevented from accessing the website.

4. What types of personal data do we collect? When you visit our website, we gather the following personal information:

This includes comprehensive information about your online activity log, detailed traffic data (including your IP address, date and time of access), the language you used, software crash logs, the type of browser employed, as well as detailed information about the device you used. This information is non-personal and cannot be used to identify you.

Personal Data We receive from you: Any personal information you voluntarily provide to Us when you connect to a third-party online trading platform through Us.

The personal information you provide to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. Legal Basis and Rationale for Processing Personal Data

We process your personal data for the purposes described in this section, in accordance with the applicable legal basis.

The company cannot process your personal data without a legal basis. The legal grounds for processing your personal data are as follows:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so we can transfer it to a third-party trading platform.
• The Company or a Third-Party may need to carry out processing to meet their legitimate interests. For example, this allows us to enhance our services or defend against legal claims.
• Processing must comply with legal obligations.

For more information on the processing required to protect legitimate interests, please contact us by email.

Below is a list of reasons and legal grounds for using the personal data you provide to us.

6. Transfer of Personal Data to Third Parties

The company may also share personal data, including IP address information, with third-party service providers—such as hosting and storage companies—to help us analyze user experiences.

You can also request that we share specific personal data with third-party trading platforms. We will then transmit the information you provide to us in these cases to those platforms, where its use is governed by their privacy policies. Your data may be shared with multiple trading platforms.

The Company may share personal data with related entities or business partners. This enables the Company to access the resources necessary to enhance and improve the products and services it provides to its customers.

If it becomes necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or buyers, with lenders to the company, or with any other company in our group of companies in the event that such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation or bankruptcy of the company or any other group business.

7. Cookies and services provided by third parties

We may engage third-party providers—such as advertising networks or analytics firms—to support our website. These partners may also use cookies or other technologies.

Cookies are small text files placed on your device each time you visit or interact with our website. They are used to gather information about your preferences and browsing habits, improving your user experience, remembering your settings, and customizing products and services you may enjoy. Additionally, cookies support statistics and analytics to help us understand and enhance site performance.

We use session cookies, which are temporarily downloaded to your device and expire when you close your browser. We also use persistent cookies, which remain on your device after you close your browser. These cookies enable the website to recognize you as a returning user and facilitate seamless navigation on future visits to the site.

Types of cookies:

We may use them according to their intended purpose:

Cookies are either blocked or removed

To block or delete cookies, modify your browser settings. The links below will guide you through the steps for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that if this occurs, some or all of the website’s features and functions may not work as expected.

ONLINE TRACKING NOTICE

The Company will retain your personal data only as long as necessary to fulfill the processing purposes described in this policy, or for any extended period permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for a 12-month period. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we retain to confirm whether it remains necessary.

9. Transfers of personal information to a third-party country or an international organization

Your personal information may be transferred to other countries (i.e. a country other than your country of residence) or to international organizations and jurisdictions for processing and storage purposes. The Company takes all necessary technical, organizational, and legal measures to protect the personal data you provide, and ensures that data users can assert their rights and access effective legal recourse under applicable laws.

All residents of the EEA (European Economic Area) have access to these protections and safeguards.

• Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
• The transfer was carried out in accordance with the EU Commission’s standard data protection clauses adopted under Article 46(2)(c) of the GDPR. You can access the adopted Clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide information on the security measures used to safeguard your personal data when transferred to third-party countries or international organizations. Send an email to info@wealthwaydigital.uk

10. Personal Data Security

We have implemented robust organizational and technical measures to safeguard personal data. These measures prevent its accidental or illegal destruction, loss, or alteration.

We cannot guarantee that your personal data will remain secure and error-free. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosure resulting from transmission errors, unauthorised third-party access, or any other causes beyond our control.

When faced with legal or other obligations beyond our control, we may be required to disclose your personal data to third parties, including public authorities. In these circumstances, we cannot guarantee the security of your personal data once it is in the hands of those third parties.

It is impossible to transfer personal data over the internet in a fully secure manner. The Company cannot guarantee the security of any personal information you submit online.

11. Hyperlinks to third-party websites

Our website contains links to third-party sites and applications. These external platforms operate independently and fall outside the company’s oversight. We are not responsible for the collection or processing of personal data by those sites or apps. This Policy does not apply to actions taken on these external platforms.

When you visit any third-party websites or apps we recommend, we encourage you to review their privacy policies before deciding to access or use them. We also recommend that you share any personal data directly with those providers.

12. Amendments to this Policy

This Policy is subject to change at any time without prior notice, and whenever we make revisions, we will post the updated version on our website to keep you informed. In addition, for significant modifications, we will also attempt to use the methods we deem appropriate to notify you and will publish an announcement on our site. Unless explicitly stated otherwise, all amendments will take effect upon publication of the revised policy.

13. Your rights regarding your personal information

You have the right to ask us to verify the accuracy of any personal data collected about you, to correct errors, and to delete any personal information that we no longer require. You may also restrict the scope of how your personal information is processed.

If you are an EEA resident, please refer to this page:

These rights are available to you in relation to the personal data you provide. To exercise any of these rights, please send an email to the address below.

Access rights

The Company can verify the accuracy of any personal data processed about you. If verified, you are entitled to access your personal data.

Upon request, the Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for additional copies.

The right to access personal data must never conflict with the fundamental rights and freedoms of others. If such a request could unduly harm another individual’s rights or freedoms, the company can refuse to comply with the request or accordingly limit its capacity to fulfill it.

Right to rectification

The Company may rectify any inaccurate personal data. You have the right to request the completion of any insufficient personal data relating to you, taking into account the processing purpose.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of your personal data based on legitimate interests pursued by us or by a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be removed to comply with the company’s legal obligations.

This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you may request that the company limit its processing.

If you request that personal data processing be restricted, we will retain your data only if you provide consent, in order to establish, exercise or defend legal rights, to protect the rights of another individual, or to meet a significant public interest requirement within the European Union or a member state.

Right to Data Portability

If processing is carried out by an automated system based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, if technically feasible. Your personal right to erasure of data remains unaffected when you exercise your right to data portability. Your right to data portability does not infringe upon the rights or liberties of any third party.

Right to challenge

You have the right to object at any time to the company’s or a third party’s processing of your personal data based on legitimate interests. This right is not limited to profiling conducted on those grounds. If we can demonstrate compelling legitimate grounds for processing, we may continue unless those grounds are overridden by your rights, freedoms or interests, or by the establishment, exercise, or defense of legal claims.

Regarding direct marketing, you have the right at any time to object to the processing of your personal data.

Right to Withhold Consent

You may withdraw your consent for our processing of your personal data at any time. This will not affect the legality or lawfulness of any processing carried out based on your consent prior to its withdrawal.

You have the right to lodge a complaint with your supervisory authority.

You may file an appeal with the supervisory authority established by a member state to protect individuals’ fundamental rights regarding the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights regarding your personal data, as explained in Section 13.

We will deliver the requested information under the rights outlined in Section 13 of this agreement within one month of receiving your request. If necessary, based on the complexity or volume of requests, this period may be extended by an additional month. We will inform you of any extension and the reasons for it within the initial one-month response period.

As long as it does not conflict with Section 13 of the law, any information you request under your rights in that section will be provided free of charge. If a request is unfounded, excessive or repeated, we may charge a reasonable fee to cover administrative expenses for providing the information or processing the requested action, or we may decline to act.

If we have any doubts about the identity of the individual who submitted your request, the company may request additional information.